Heather has over 25 years of experience in the bereavement sector, spanning across many roles, throughout Southern Ontario, Canada. Heather became a second-generation Funeral Director after obtaining her Funeral Directors License in 1993. Since then, she began to appreciate the necessity of pre-need funeral planning for the families she served.

As her career progressed, pre-need bereavement planning became her passion and drive. Heather’s continuous appetite for learning and professional growth motivated her to obtain her Insurance License in 2001 and in 2021, her MBA from McMaster University, in Hamilton, Ontario, Canada. Heather has always welcomed the opportunity to share her knowledge and expertise through speaking engagements, most notably, the Funeral Services Education Program at Humber College in Toronto, as an Instructor and Guest Lecturer.

Heather became President at GFD in 2016 after leading the pre-need team for eight years. With an intense focus on membership support and care, streamlining the administration process for GFD Members, and a robust investment approach, GFD’s assets under management have grown 150%.